To make sure this is not the problem, find the winword.exe file (same location as above), right click it and select Properties and look for the compatibility tab. Make sure you're not running Word/Windows in XP compatibility mode.It's typically found in this folder: C:\Program Files (x86)\Microsoft Office\root\Office16. Then navigate to winword.exe and launch it by double clicking there. To test if that's the problem, please open Windows Explorer. Shortcuts and links can mean you sometimes unintentionally end up with computers set up that way. It's important that you don't run Word as an administrator.Then restart your computer and restart Word. In that folder, find 'Normal.dotm' and change that filename to 'Normal.bak'. Windows Explorer will open in the folder that contains your template. Then in Windows, click 'Start' and then 'Run' and type %appdata%\Microsoft\Templates\ into the Run / Search programs box. Change the name of your default template.Then try uninstalling and re-installing PerfectIt again. If you have an old version that you occasionally use, that can be enough to stop add-ins from working properly. Make sure you don't have more than one version of Word on your PC.Then uninstall and re-install PerfectIt one more time. Can you please uninstall any other add-ins. There might be a conflict with another add-in.However, if you're in a rush and want to try everything you can before contacting us, other steps that you can take are: The next steps are a bit more complicated. If it's not, contact technical support and we'll get you up and running. When it is finished, load Word and see if it is there.
#RESTARTING WINDOWS EXPLORER ENLARGES MICROSOFT WORD RIBBON INSTALL#
Then download and install PerfectIt before you run any other files. Uninstall PerfectIt, then restart your computer. Before you contact us, it's just worth trying to repeat that installation one more time. Still can't see an icon for PerfectIt? We're here to help. It may be necessary to re-install PerfectIt afterwards. It's quick and easy to do following these instructions. Issues with PerfectIt can often be solved by repairing Word. That will restore the icon (you may need to restart Word). If PerfectIt is in that list, click it and then click the 'Enable' button.
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